Aviso Wealth:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

Aviso is looking for a Senior UX Designer to join our Customer Experience (CX) team.

Reporting to the Director or Experience Design, the UX Designer is responsible for leading user-centered design for one of Aviso’s core products, which will involve discovering problems to solve, defining solutions conceptually, and delivering seamless, engaging, and intuitive experiences for customers.

This role will need exceptional skills in abstract thinking and knowledge organization to identify key opportunities and clear design rationale from various information sources long before you even start working on UI. You will work collaboratively with your cross functional team and your solid understanding of user research, interaction design principles, information design and usability evaluation will enable you to design highly functional and delightful solutions that deliver exceptional user value.  Your passion for the discipline means you’re up-to-date on best practices in design and design process and you can share your knowledge via mentorship, feedback, and guidance to fellow designers and your product team. Through strong communication and leadership this role will be a key voice in advocating for user-centered design within the organization.

Who you are:

• Service – You consider both internal and external stakeholders and demonstrate intent of understanding and putting the clients’ needs first. You advocate service excellence and work to deliver solutions that meet the needs. You proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner
• Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
• Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization

What your day looks like:

• Identify, analyze, and perform user research and data analysis to clarify opportunities, uncover issues, and set target metrics that provide user and business value
• Develop conceptual diagrams, task flows, information architecture, wireframes, and interaction design specifications to ensure the users’ needs are being met across all stages of the experience
• Conduct competitive analysis and learn industry standards to leverage best practices and innovate new potential for our customers
• Produce product prototypes to aid in the facilitation of user testing activities
• Take ownership over your product area and create vision documents, iteration plans, and strategy decks to advocate for design direction in a lean, build-measure-learn, Agile environment
• Collaborate with Product and Development to implement UX designs and continually iterate on designs to deliver the optimal user experience
• Evangelize the ROI of user-centered design with our business partners, leveraging knowledge of UX fundamentals to avoid subjective decision making and ensuring we are continually advocating for optimal experience outcomes based on solid design rationale
• Provide feedback, critique, and guidance to your fellow designers to elevate the practice of design at Aviso

Requirements

Your experience and skills:

• 8+ years of UX design for both mobile apps and responsive web
• Ability to articulate a clear rationale for all design decisions and an exceptional knowledge of UX/UI principles to unite user needs with business value
• Familiarity with lean, Agile processes to define an iterative approach to a viable solution
• Strong experience with wireframing tools, ideally Figma or Adobe XD
• Knowledge of accessibility, WCAG and AODA, as well as contemporary inclusive design standards
• Experience working with design systems and component libraries to reinforce design guidelines, best practices, and standards
• Strong collaboration and workshopping skills and the ability to bring together the needs of a variety of stakeholders into a shared vision
• Attention to detail and the ability to organize and combine disparate information into actionable insights
• Proven track record of knowing when and how to conduct user research, write test plans, derive insights, and interpret to present results to stakeholders
• Excellent verbal and written communication skills and the ability to present information to diverse audiences
• An online portfolio of previous and current work demonstrating how you constructed the rationale for your designs, not just finished screens, is required
• Familiarity with the investment or financial services industries is an asset
• Undergraduate degree in Human Computer Interaction or Graphic/Digital Design is an asset
• Fluent communication skills in English are required, bilingual skills in French are an asset

Benefits

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Equal Employment Opportunity

Aviso Wealth welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $115,000 - 135,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.