We are seeking a highly organized and detail-oriented Virtual Assistant to handle two crucial areas of our operations: insurance verification and social media management. The ideal candidate will have prior experience in healthcare insurance processes as well as a creative eye for engaging content and marketing strategy. PLEASE NOTE: ONLY CANDIDATES WITH UPDATED CV AND AN INTRO VIDEO WILL BE PROCESSED.

Key Responsibilities:

Insurance Verifier Duties:

• Verify patient insurance coverage, benefits, co-pays, and authorizations prior to appointments.
• Contact insurance companies via phone or online portals to confirm patient eligibility.
• Accurately input and update insurance details in the EMR system.
• Communicate with patients about their insurance status, coverage limitations, and financial responsibility.
• Coordinate with billing and scheduling departments to ensure accurate claims processing.
• Stay up to date on payer policies and reimbursement guidelines.

Social Media Manager Duties:

• Plan, create, and schedule engaging content for platforms such as Facebook, Instagram, LinkedIn, and Twitter.
• Monitor engagement, respond to messages/comments, and build community relationships.
• Design graphics and promotional materials using Canva or similar tools.
• Track analytics and adjust content strategies based on performance.
• Collaborate with leadership to align posts with company goals and seasonal campaigns.
• Keep up with industry trends and competitor activity on social platforms.

Qualifications:

• Proven experience in insurance verification (preferably in a healthcare or medical setting).
• Familiarity with EMR/EHR systems (e.g., Practice Fusion, Alora, Kareo, or similar).
• 1+ year experience in social media marketing or management.
• Strong communication skills – both written and verbal.
• Proficiency in tools like Canva, Buffer, Hootsuite, or similar scheduling platforms.
• High attention to detail and ability to manage time effectively across two roles.
• Ability to handle sensitive information confidentially and professionally.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to patrick.g@globalpacificsupport.com with the subject line "SMM with Insurance VA Application”. PLEASE ATTACH THE LINK OR SHORT VIDEO INTRODUCTION OF YOURSELF HIGHLIGHTING YOUR EXPERTISE AND EXPERIENCE.