Patrique Mercier Recruitment is thrilled to announce an exciting entry-level opportunity for a French Speaking Customer Support representative within the Gaming & Esports Department, located in Greece! If you are a gaming enthusiast who enjoys providing excellent customer service, this role is tailor-made for you.
In this dynamic position, you will assist French-speaking gamers with inquiries, technical issues, and account-related questions. Your passion for gaming, combined with your communication skills, will help ensure that players have a remarkable experience with our client’s products and services.
Join a vibrant team where your love for gaming meets a commitment to top-notch customer support. Experience the unique culture of Greece while contributing to the thriving world of esports!
Responsibilities
- Provide exceptional customer support in French for gaming and esports inquiries
- Assist customers with technical issues related to games and accounts
- Guide players on game features, updates, and events
- Document customer interactions and maintain precise records
- Collaborate with developers and technical teams to resolve issues
- Stay informed on gaming trends and community feedback
Requirements
- Fluency in French and English, both written and spoken
- Willingness to relocate to Greece
- Passion for gaming and familiarity with esports
- Strong communication and customer service skills
- Excellent problem-solving abilities and attention to detail
- Ability to work effectively in a fast-paced environment
- Willingness to adapt to changing gaming trends and product features
- Team-oriented mindset with a dedication to enhancing the player experience
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
- Free Greek Lessons, Engagement Activities