Patrique Mercier Recruitment is thrilled to present an exciting entry-level opportunity for Nordic Speaking Customer Support representatives within the Gaming & Esports Department, based in Greece!
If you have a passion for gaming and thrive in a fast-paced environment, this role is perfect for you.
In this position, you will provide exceptional support to customers across Nordic countries, assisting them with inquiries related to gaming products, services, and competitive esports events. Your enthusiastic approach and gaming knowledge will ensure that customers have a fantastic experience as they engage with the latest in gaming technology.
Join a vibrant and innovative team in Greece, where you can combine your love for gaming with a rewarding career. Embrace the opportunity to work in one of the most exciting sectors in the world while enjoying the beautiful culture and scenery Greece has to offer!
Responsibilities
- Deliver outstanding customer support in Nordic languages (Danish, Swedish, Norwegian, or Finnish) for gaming and esports inquiries
- Troubleshoot issues related to gaming accounts, subscriptions, and services
- Educate customers on game features and esports events
- Document customer interactions accurately and maintain detailed records
- Collaborate with team members to elevate customer satisfaction
- Stay updated on the latest developments in gaming and esports
Requirements
- Fluency in at least one Nordic language (Danish, Swedish, Norwegian, or Finnish) and English, both written and spoken
- Willingness to relocate or live in Greece
- Passion for gaming and understanding of esports
- Strong communication and problem-solving skills
- Detail-oriented with the ability to multitask
- Familiarity with gaming platforms and community engagement is a plus
- A positive attitude and team-oriented mindset
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
- Free Greek Lessons, Engagement Activities