We are looking for a highly skilled and proactive Systems Administrator to oversee and advance the technology backbone of our advertising and creative production studios. This position blends core IT infrastructure expertise with a strong understanding of the specialized workflows within a creative production environment. You will be the key resource ensuring that our teams remain connected, secure, and productive—delivering seamless integration across on-premises systems, cloud services, and AI-driven creative tools. This role is client-facing with both internal and potentially external clients.

Key Responsibilities

• Network & Infrastructure Management: Administer and monitor multi-site networks, including firewalls, Dell/Meraki/Arista/UniFi switches, and wireless access points.
• Support & Operations: Handle daily IT operations and ticket management through Freshdesk.
• Storage & Servers: Maintain and optimize enterprise storage and server systems (Isilon SmartPools, Synology), ensuring consistent performance and uptime.
• User Lifecycle: Manage employee onboarding and offboarding processes, and support the operation of studio-critical applications (Google Workspace, Slack, Adobe Creative Cloud, Capture One, etc.).
• Access & Permissions: Administer shared storage access (SMB/NFS/AFP), enforce permissions, and resolve workflow issues across MacOS, Windows, and Linux platforms.
• SaaS & Cloud Platforms: Manage core SaaS applications including Google Workspace, Slack, Freshservice, Addigy MDM, and Adobe licensing.
  

Support & Collaboration

• Provide responsive support to studio, production, and creative teams.
• Partner with artists, retouchers, producers, and finance teams to align IT systems with creative workflows.
• Document procedures, train staff on new tools, and communicate clearly with technical and non-technical stakeholders.
• Serve as a bridge between creative production and IT, ensuring technology enhances—rather than disrupts—the creative process.
  

Requirements

Required Skills

• 3+ years of experience in IT systems and network administration.
• Expertise in administering and maintaining networking and storage systems (Isilon, Synology, NAS/SAN).
• Experience in managing macOS and Windows environments, including MDM tools (Addigy, Intune).
• Excellent customer service orientation

Additional Skills (Preferred):

• Experience with cloud platforms such as AWS S3 or Google Cloud
• Familiarity with emerging Creative AI tools and technologies

• Experience supporting creative production teams including practical knowledge of professional production equipment and software

Benefits

The anticipated salary range for this role is $70,000 - $85,000 annually. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience, and skills relative to the defined job requirements.

This is an onsite role, based in our studios and office in Tribeca. Early morning, evening or weekend work may occasionally be required to meet the needs of the business.

We offer a competitive benefits package including major medical, dental and vision insurance, FSA, HSA, and employee discounts.

Industrial Color is a division of CoCreativ, a family of integrated creative production companies. Industrial Color partners with top brands, agencies, and creative professionals providing a full range of essential production services. For over 30 years, we've led the industry through a culture of innovation, bringing state-of-the-art digital production and post-production solutions to our clients.

Our headquarters is based in Tribeca, NY, with offices in Los Angeles and studios in Brooklyn and Los Angeles. Our clients include: L'Oreal, Publicis, Procter & Gamble, Tommy Hilfiger, Absolut Vodka, Nike, Estee Lauder, Amazon...