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Greece, Athens, Attica

Remote

Full-time

posted 1 month ago

馃幃 Dive into the Gaming World! Patrique Mercier Recruitment ES is thrilled to announce an opening for a Czech Speaking Customer Support representative within our Gaming & E-sports Department! If you are passionate about gaming and fluent in Czech, this is the perfect opportunity for you to join a dynamic and fun-loving team.

In this engaging role, you will assist Czech-speaking customers with their inquiries related to gaming products and services, helping them navigate the exciting world of e-sports. This is a unique chance to work within an industry that combines your love for gaming with professional customer service. If you鈥檙e ready to contribute to a vibrant gaming community, we want to hear from you!


Your Responsibilities

  • Provide exceptional customer support to Czech-speaking clients via phone, email, and chat in the gaming sector.
  • Assist customers with inquiries about gaming products, contests, and e-sports events.
  • Maintain detailed records of customer interactions in our CRM system.
  • Collaborate with team members to enhance the customer experience and meet service objectives.
  • Participate in ongoing training to stay updated with the latest gaming trends and product features.

Requirements

  • Fluency in Czech (written and spoken) is essential. Your nationality and native language should be clearly stated in your application.
  • A genuine passion for gaming and e-sports.
  • Prior experience in customer support is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • A collaborative team player with a positive attitude.
  • Strong analytical and problem-solving abilities.
  • Ability to work in a fast-paced environment while providing high-quality service.

Benefits

路         Private Health Insurance

路         Training & Development

路         Performance Bonus

路         2 Extra Salaries Per Year Fully Paid Training

路         Fully Paid Relocation Package ( flight, transfer and hotel )

路         Free Greek Lessons, discounts and other perks

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