Position:  Systems Engineer

Datacom Location:  Auckland and Wellington Only

Security Requirements: Citizens and Residents Only

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow.

About the Role (Your Why)

This is an excellent technical opportunity not to be missed! You will be joining a fantastic team in our extensive Technical Backup Management team in either Auckland or Wellington as a Systems Engineer where you will focusing on data protection for a large-scale client. You will work collaboratively with like-minded engineers with hand-picked key skillsets to deliver the team’s core objectives and become fully immersed in our client's technical environment so you can make the best recommendations to assist the team and customers to ensure that they have a robust and fit for purpose solution. This is a hybrid role and will be based at our client's sites in either Silverdale or Hobsonville in Auckland or in the CBD in Wellington and will feature on-call work one week in every four.

** Note: To be successful in your application for this role, you will need to be New Zealand Citizen or Resident **

What You’ll Do

As a Systems Engineer, you will be focused on:

• Providing operational support for Dell PowerProtect Data Manager and Dell DataDomain
• Proactively managing backup systems with respect to capacity, performance and availability
• Implementing all changes with regard to best practice for storage systems and backup systems, as provided by the relevant vendor
• Sound documenting of procedures, solutions and recommendations
• Mentor and assist team members on continual improvement and best practices
• After hours and weekend work may be required as well as Onsite and Remote work

What You’ll Bring

We are looking for someone who ideally has experience in Dell PowerProtect Data Manager and Dell DataDomain as these are the only products you will be supporting in this role. These aren’t the most common products so if you don’t have experience of these specific products then you should at least have demonstratable experience in data protection. Technical knowledge across multiple backup software and solutions, in particular Commvault, Veeam, NetBackup and Azure, is desirable though not essential. Other similar platforms such as Backup Exec or EMC Networker would be a nice addition to your repertoire. You will possess excellent communication and relationship building skills, and pride yourself in doing the right thing for the end user. The ability to produce documentation to internal teams as well as the customer to assist in assuring that their data is secured and recoverable is also highly desirable.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

We are looking to fill this role by mid-March, so apply now!