Patrique Mercier Recruitment PT is pleased to announce an exciting opportunity for a Dutch Speaking Customer Service Representative in the Digital Marketing & SEO Solutions Department. This role is ideal for individuals passionate about digital marketing and eager to support clients in enhancing their online presence. As a representative, you will engage with Dutch-speaking customers, providing them with insights and assistance related to SEO solutions, digital marketing strategies, and service inquiries. If you're ready to contribute to a dynamic team and help businesses thrive in the digital space, we want to hear from you!

Key Responsibilities

• Provide exceptional customer service in Dutch, assisting clients with inquiries related to digital marketing and SEO services.
• Educate customers on digital marketing strategies and best practices to help them achieve their online marketing goals.
• Document customer interactions accurately in the CRM system, ensuring seamless follow-ups and service continuity.
• Collaborate with the marketing and technical teams to resolve customer issues and provide tailored solutions efficiently.
• Stay informed about the latest trends in digital marketing and SEO to offer relevant advice and support to clients.
• Proactively engage with clients to ensure their needs are met and encourage a positive customer experience.
• Participate in training sessions to stay updated on the company's services and enhance your product knowledge.

Requirements

• Fluency in Dutch and strong English communication skills, both written and spoken.
• Previous experience in customer service or a similar role, particularly within digital marketing or SEO, is advantageous.
• Strong problem-solving abilities with a focus on delivering outstanding customer service.
• Excellent communication skills, capable of conveying complex information simply and effectively.
• Able to multitask and prioritize effectively within a fast-paced work environment.
• Attention to detail and strong organizational skills for managing customer records accurately.
• A genuine interest in digital marketing, SEO strategies, and a willingness to learn and adapt will be beneficial.

Benefits

• Performance bonus.
• Transportation bonus.
• Private health care benefits
• 2 additional salaries per year.
• Fully paid training by certified instructors